Common questions

Paid but the status has not changed, the slot disappeared while you were deciding, and the booking form is missing.

"I paid but the status has not changed." A card payment is confirmed by a message from the payment provider, occasionally with a short delay. If nothing changes after a few minutes, check whether your bank declined it, and message the tutor.

"The slot disappeared while I was deciding." Slots are taken first-come, and somebody may have got there first. Pick another.

"I cannot see the booking form." Usually this means you are looking at your own listing — the owner of a course cannot book it from themselves.